“More than just roofing”

Insurance Assist Services

With many years helping and servicing home owners, we know what is necessary to bring things back to normal. Have an insurance claim? We can help.

Insurance Assist Services

 

It’s unfortunate when you suffer the sort of situation that prompts an insurance claim. With many years helping and servicing home owners, we know what is necessary to bring things back to normal.

 

24 Hour Make Safe Services

 

Our 24-hour response “make-safe” services mitigate water entry and reduces any further liability to your property and the insurer. This means faster recovery times for you and your family, and possible avoidance of future insurance premium increases.

 

Accredited StormSeal Installers

 

In the event of a major roofing breach, our accredited StormSeal installers will make sure your home and contents are protected from the elements with the use of StormSeal protection products.

 

Customer First Mentality

 

We are a big believer of full transparent communication between insurer and policy holder. Timelines and services schedules are always openly discussed and customer satisfaction when signing off on materials and works is always clear and problem-free.

 

Always Responsive

 

Roof reporting, scope of works, material scope and job costings are provided within 48 hours. We also contact policy holders within two hours of an insurance contact ensuring all parties are up-to-date with the claim.

 

Back to Normal in Two Weeks

 

On average, all jobs undertaken by DGA (to the value of $10k) are completed within two weeks. Our lead times are one of the best in Australia.

 

Working with Insurers

 

We have been working alongside all major insurance companies and insurance builders for many years. Our relationships and streamlined processes takes the unnecessary hassle often experienced during claims.

What Our Customers Say

Customer service matters to us. Our client’s kind words validate our drive for continuous improvement and our customer first approach. Here’s what they’ve had to say of the years.

“The response and professionalism you showed when attending our house during a heavy storm was amazing. Your on-site and post-event follow-up staff should be congratulated.”


Mr Jacob Brown
Kilsyth South, Victoria

“I just wanted to share our delight at the quality and workmanship your roofing products have continued to show... even after almost 5 years. Thank you!”


Mrs Alice Kennedy
Glen Iris, Victoria

“The guy's at DGA really exceeded our expectations. Everything was done on-time and our home was left looking as new again. We really couldn't recommend them more.”


Mr & Mrs Lagos
Wantirna, Victoria

“Having experienced critical home damage before, we were really pleased with the response and work done by DGA. Without them, we don't think our home would be the same today.”

Need a quick quote?

One of our friendly staff can help with any service enquiry you may need. If your enquiry falls outside of our business hours, please use our email or contact from.